Return & Cancellation Policy
Returns:
At Amplified Communications, we strive to ensure that you are completely satisfied with your purchase. If you are not satisfied with your product, you may return it under the following conditions:
Conditions for Return:
1. Time Frame: Items must be returned within 72 hrs from the date of purchase.
2. Condition: Products must be unused, in the original packaging, and in the same condition that you received them.
3. Proof of Purchase: A receipt or proof of purchase is required for all returns.
Non-returnable Items:
- Mobile & Accessories , computer peripherals
-Activated ,used , open box
Return Process:
1. Initiate a Return: Contact our customer service team
Info@lanleima.com to initiate the return process.
2. Return Authorization: Once your return is approved, you will receive a return authorization and instructions on how to send your item back to us.
3. Shipping: You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable and other extra charges if applicable after verification.
Refunds:
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 working days.
Exchanges:
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at
Info@lanleima.com
Cancellations:
Orders can be cancelled if they have not been shipped. To cancel your order, please contact our customer service team as soon as possible. Once your order has been shipped, it cannot be cancelled, and you will need to process a return following the guidelines above.
Contact Us:
If you have any questions or concerns about our return and cancellation policy, please contact us at:
Email: support@lanleima.com
Phone: +918798970684
Address: Moirangkhom Sougaijam Leirak Machin, Near KFC , Imphal West , Manipur - 795001.